Shipping & Returns
Free Shipping & Shipping Disclaimers
-
Free Standard Shipping (no minimum purchase) via our economy service:
-
North America (US & Canada): 5–7 business days
-
Europe: 7–10 business days
-
Asia-Pacific: 10–15 business days
-
Rest of World: 12–20 business days
-
-
Expedited & International Express Options are available at checkout for an additional fee.
-
Shipping Disclaimers:
-
Delivery times are estimates provided by carriers and begin from the date of dispatch.
-
We are not responsible for delays caused by customs inspections, extreme weather, natural disasters, strikes, pandemics, holidays, or other force-majeure events beyond our control.
-
All parcels are shipped with basic tracking; risk of loss or damage transfers to the customer once the carrier accepts the package.
-
14-Day “No-Questions-Asked” Returns
-
You may return any unworn, unwashed item within 14 calendar days of delivery for any reason.
-
Returned merchandise must include all original tags, labels, and packaging.
-
To begin a return, email [email protected] with your order number to receive a Return Authorization (RA) number.
Refund Timing
Payment Method | Refund Initiated* | Funds Reach You** |
---|---|---|
PayPal | Within 14 days of our approval (up to 30 days where law requires) | Immediately after PayPal processes |
Credit & Debit Cards | Within 3 business days of our approval | 3–10 business days, depending on your bank |
Apple Pay, Google Pay, Shop Pay, etc. | Within 3 business days of our approval | 1–5 business days |
*Counted from the date our returns team inspects and approves the item.
**Timing depends on your card issuer, bank, or PayPal region.
Return Shipping Costs
-
Buyer Responsibility: You pay all return postage, duties, and taxes.
-
We strongly recommend using a trackable, insured shipping method; we cannot reimburse lost or untracked returns.
PayPal-Specific Requirement
-
Standard PayPal refunds are processed within 14 days of approval.
-
In regions where consumer-protection law prescribes a longer period, we comply up to 30 days.
Multi-Currency Support
-
Prices and checkout automatically display in your selected currency—no hidden conversion fees on our end.
-
Supported currencies include, but are not limited to:
-
{{currency}}
-
& 20+ additional major currencies
-
-
You may switch currency via the selector at the top of every page or during checkout.
Our Shipping & Returns Advantages
-
Truly free standard shipping—no order minimums, no hidden fees.
-
Fast processing: Orders dispatched in 1–3 business days; returns inspected and approved within 48 hours of receipt.
-
Dedicated customer support available seven days a week via email and live chat.
-
Eco-friendly packaging made from recycled materials.
-
Real-time tracking on all outbound shipments, plus automatic status updates via email.
For any questions or assistance, please contact [email protected] feature—responses guaranteed within 24 hours.